{"id":6403,"date":"2022-12-12T17:15:11","date_gmt":"2022-12-12T17:15:11","guid":{"rendered":"https:\/\/dhvillas.riviera.365villas.com\/?page_id=6403"},"modified":"2026-02-12T18:21:21","modified_gmt":"2026-02-12T18:21:21","slug":"faqs","status":"publish","type":"page","link":"https:\/\/dhvillas.riviera.365villas.com\/it\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Header Section” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_fullwidth_header title=”FAQs” subhead=”Answers to the most common questions, even before your stay!” text_orientation=”center” _builder_version=”4.27.4″ _module_preset=”default” title_font=”|700|||||||” title_font_size=”55px” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(0,0,0,0) 0%|rgba(0,0,0,0.65) 100%” background_color_gradient_overlays_image=”on” background_image=”http:\/\/dhvillas.riviera.365villas.com\/wp-content\/uploads\/sites\/91\/2025\/12\/Villa-del-Duca-25.jpg” custom_padding=”100px||100px||true|false” custom_padding_tablet=”75px||75px||true|false” custom_padding_phone=”50px||50px||true|true” custom_padding_last_edited=”on|phone” title_font_size_tablet=”50px” title_font_size_phone=”35px” title_font_size_last_edited=”on|tablet” subhead_font_size_tablet=”16px” subhead_font_size_phone=”16px” subhead_font_size_last_edited=”on|tablet” global_colors_info=”{}” header_font_size_tablet=”50px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” theme_builder_area=”et_body_layout”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQs Section” _builder_version=”4.19.5″ _module_preset=”default” custom_padding=”70px|0px|70px|||” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” width=”100%” width_tablet=”80%” width_phone=”85%” width_last_edited=”on|phone” max_width=”1140px” custom_padding=”0px||0px|||” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”]<\/p>\n

Booking steps<\/h3>\n

[\/et_pb_text][et_pb_accordion open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#747474″ closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”3||divi||400″ icon_color=”gcid-5bab696a-f1eb-4970-a89f-99ec3a576a86″ use_icon_font_size=”on” icon_font_size=”35px” _builder_version=”4.27.4″ _module_preset=”default” toggle_font=”|700|||||||” body_font=”||on||||||” body_line_height=”1.8em” toggle_font_size_tablet=”” toggle_font_size_phone=”16px” toggle_font_size_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{%22gcid-5bab696a-f1eb-4970-a89f-99ec3a576a86%22:%91%22icon_color%22%93}” theme_builder_area=”et_body_layout”][et_pb_accordion_item title=”How do I book a property?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”]You can book a property following the steps described in the section Terms: https:\/\/dhvillas.riviera.365villas.com\/terms\/<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Which documents do I need to send to finalize a reservation?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]To finalize a reservation you need to digitally accept the copy of the rental agreement, have a copy of an identity document\/passport of the person making the reservation and the evidence of payment in case of a bank transfer.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”What are DH Villas’ payment methods?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]DH Villas\u2019 payment methods are bank transfer and credit card. Further details can be found in the section Terms: https:\/\/dhvillas.riviera.365villas.com\/terms\/<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I find the regulations and sales conditions?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]The regulations and sales conditions are available in the relative section Terms: https:\/\/dhvillas.riviera.365villas.com\/terms\/<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I cancel my reservation?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]It is possible to cancel a reservation sending an email to the agency indicating your motivation. All details about penalties are clearly mentioned in the section Terms>CANCELLATION POLICY FOR TOURIST RENTALS: https:\/\/dhvillas.riviera.365villas.com\/terms\/<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Do I need an insurance?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]You can request DH Villas to stipulate an insurance for cancellation of your stay. The cost is 2.5% of total rental price.\u00a0<\/span><\/span><\/span>For more details check the section Terms>CANCELLATION INSURANCE CONDITIONS: https:\/\/dhvillas.riviera.365villas.com\/terms\/<\/span><\/span><\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I check my booking details?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]All booking details can be checked directly in the email received from the system and in your rental agreement.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I take an option?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]You can ask for an option filling a request for the property on DH Villas\u2019 website or sending an email directly to our staff at\u00a0<\/span>info@dhvillas.com<\/a>[\/et_pb_accordion_item][et_pb_accordion_item title=”How long does an option last?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]Options can last 72, 48 or 24 hours, depending on the period in which the request is made. Expiry date will be clearly mentioned among the details of the option by DH Villas\u2019team; after the designate deadline the property will become free for other customers and available for online booking.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Is it possible to change the number of guests before departure?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]It is possible to modify the number of guests before departure within the accommodation capability limits allowed and published on DH Villas\u2019website. Any change shall be compulsorily and promptly communicated to the agency up to 72 hours prior arrival.<\/span>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”100px||||false|false” global_colors_info=”{}” theme_builder_area=”et_body_layout”]<\/p>\n

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ABOUT THE VACATION HOUSE<\/span><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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[\/et_pb_text][et_pb_accordion open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#747474″ closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”3||divi||400″ icon_color=”gcid-5bab696a-f1eb-4970-a89f-99ec3a576a86″ use_icon_font_size=”on” icon_font_size=”35px” _builder_version=”4.27.4″ _module_preset=”default” toggle_font=”|700|||||||” body_font=”||on||||||” body_line_height=”1.8em” toggle_font_size_tablet=”” toggle_font_size_phone=”16px” toggle_font_size_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{%22gcid-5bab696a-f1eb-4970-a89f-99ec3a576a86%22:%91%22icon_color%22%93}” theme_builder_area=”et_body_layout”][et_pb_accordion_item title=”Is the internet connection reliable?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”]Internet access may be limited due to network issues or the property\u2019s rural location. If a stable connection is important, please let us know when booking. For technical problems, local service providers can assist.[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I have other guests joining my group during the stay?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]During the stay other people might join your group, as long as you do not exceed the accommodation capability published on DH Villas\u2019website. In any case, it is advisable that you promptly communicate this change in the number of guests during the stay.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I make a review?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]To make a review of your stay in one of our vacation houses,\u00a0<\/span>you can write your comment in the section REVIEWS > LEAVE REVIEW on the property booked, or send an email\u00a0<\/span><\/span><\/span>at the following address:\u00a0<\/span>info@dhvillas.com<\/a>
\nOur staff will be happy to publish your comment for the relative structure on DH Villas\u2019website.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”How are the provided distances in the property description measured?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]The distances provided in the property description are approximate, generally indicated by the owners of the structures. For more detailed information, you can refer to the map in the section LOCATION for every property published on DH Villas\u2019website.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”When is the pool open?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]Usually the pool is open from May to September. In any case, we recommend you to check this information at the heading POOL>OPENING PERIOD of every structure published on DH Villas\u2019website. For special request you can send an email to the staff at\u00a0<\/span>info@dhvillas.com<\/a>[\/et_pb_accordion_item][et_pb_accordion_item title=”Are pets allowed? Are there any extra charges to pay?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]When pets are allowed you have this information clearly indicated with the icon PETS in the property heading on DH Villas\u2019website. To check if additional costs are present, you can refer to the section RATES> THE PRICE DOES NOT INCLUDE.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Are bed linen and bathroom\/kitchen towels included in the price?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]Usually bed linen and bathroom\/kitchen towels are always included in the price. In any case, you can verify all details under the heading RATES>THE PRICE INCLUDES of every properties published on DH Villas\u2019web site.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”When is bed linen changed?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]For stays of multiple consecutive weeks, change of bed linen is provided weekly, commonly on Saturday. In case of special requests or needs, you can directly refer to the owner\/responsible of the structure on spot.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Which services can be added to my booking?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]All services that can be added to your booking are listed in the section EXPERIENCES of DH Villas\u2019website: https:\/\/dhvillas.riviera.365villas.com\/experiences\/<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Is a car essential?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]Most of the properties are located in the countryside, not always served by public transport. To move during your stay, a car is highly recommended.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Is final cleaning included in the price?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]Final cleaning of the property is included in the weekly price, unless otherwise specified under the heading RATES> THE PRICE INCLUDES of every structure of DH Villas\u2019website. If said service is not mentioned in the list, final cleaning represents an additional cost to be paid in addition to the rental price. To check how much it\u2019s due, please refer to the section RATES>THE PRICE DOES NOT INCLUDE.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Is there a midweek cleaning service included in the price?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]Usually for multiple consecutive week stays, the owner provides with a<\/span>\u00a0<\/span>little weekly tidying up (bathrooms and change of linen). Those who might require in depth cleaning can consult the price list published in the section RATES>SERVICES AVAILABLE UPON REQUEST AT AN ADDITIONAL FEE>EXTRA CLEANING DURING VACATION for the relative structure. This additional service can be requested and agreed upon in advance with DH Villas\u2019 team or directly on spot with the owner\/responsible for the structure.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Who takes care of garden and pool maintenance?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]Garden and pool maintenance is provided by the owner or by his staff. Usually these works take place early in the morning not to disturb the guests\u2019privacy. However the customer might arrange days and times for this maintenace works upon arrival, according to his own preferences and needs.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Is there a baby cot or high chair available in the property?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]The presence of a baby cot or high chair is mentioned under the heading AMENITIES of every structure published on DH Villas\u2019s website. Where present, that\u2019s usually a single item per type of equipment. In case you may want to verify their presence or ask further information on available quantities, you can always send a request to DH Villas\u2019staff at<\/span>\u00a0<\/span>info@dhvillas.com<\/a>\u00a0that will check with the owner the possibility to get\/add a baby cot or high chair during your stay.<\/span>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”]<\/p>\n

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PRICES AND PAYMENT TERMS<\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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[\/et_pb_text][et_pb_accordion open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#747474″ closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”3||divi||400″ icon_color=”gcid-5bab696a-f1eb-4970-a89f-99ec3a576a86″ use_icon_font_size=”on” icon_font_size=”35px” _builder_version=”4.27.4″ _module_preset=”default” toggle_font=”|700|||||||” body_font=”||on||||||” body_line_height=”1.8em” toggle_font_size_tablet=”” toggle_font_size_phone=”16px” toggle_font_size_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{%22gcid-5bab696a-f1eb-4970-a89f-99ec3a576a86%22:%91%22icon_color%22%93}” theme_builder_area=”et_body_layout”][et_pb_accordion_item title=”What does the property price include?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”]All services included in the property price are mentioned under the apposite heading RATES>THE PRICE INCLUDES for every structure published on DH Villas\u2019website.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”How much deposit do I need to pay to confirm the booking?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]To confirm the booking you need to transfer a down payment of 25% of total amount + euro 150 as booking costs, within and no later two working days from the moment the reservation is made.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”When is my booking balance due?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]Balance for the booking has to be transferred within 45 days prior to the day of arrival; for reservations made less than 45 days prior to the first day of the rental period, you\u2019ll be asked to pay the full amount within two working days from the moment the reservation is made.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Are there transaction costs for the payment?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]In the case of payment by bank transfer, transaction fees will depend on the policies and conditions set by the customer\u2019s bank. Fees for credit card payments are included in the total amount. Please note that any additional costs related to banking transactions cannot be charged to DH Villas.[\/et_pb_accordion_item][et_pb_accordion_item title=”Why was my credit card transaction not successful?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]When your credit card transaction does not go through, that\u2019s usually because:<\/p>\n

a) the page to complete the on line payment was early abandoned, without waiting for the system to re-load correctly; that means you always need to check the operation has been successfully completed before abandoning the page;<\/p>\n

b) you didn\u2019t complete the necessary steps of authentication using the secure code of your credit card.<\/p>\n

In the event you\u2019re still unable to finalize the operation for issues that go beyond a temporary system failure, we recommend you to take contact with your bank.[\/et_pb_accordion_item][et_pb_accordion_item title=”Do I have to pay a tourist tax for the booked structure?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]The municipality statute at the destination of your stay sets the conditions about tourist tax.<\/span>
\nIf this additional cost is present, the relative amount will be clearly mentioned under the apposite heading THE PRICE DOES NOT INCLUDE in the RATES\u2019 section of every property published on DH Villas\u2019website. Please, note that the presence and relative amount of the tourist tax might be modified by local authorities without prior notice to the agency; for this reason you might frequently find the following indication: \u2018to pay directly to the owner of the house if due\u2019.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”What is security deposit? How do I have to pay it and when do I get it back?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]The security deposit is a sum that the customer has to pay the owner or his representative upon arrival in the property to protect from possible damages caused to the structure or furnishings\/fittings during the stay. Said amount has to be paid by cash and it\u2019s indicated under the apposite heading SECURITY DEPOSIT, in the RATES\u2019 section of every property published on DH Villas\u2019web site. The security deposit will be returned to the customer at the moment of departure after a check-out of the house condition and with possible deduction for any caused damage or extra costs that were not included in the rental price. For most properties, a security deposit is not required and replaced by an insurance coverage for accidental damages caused to the property during your stay. For further details, please visit the section Terms>SECURITY DEPOSIT: https:\/\/dhvillas.riviera.365villas.com\/terms\/<\/span>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”100px||||false|false” global_colors_info=”{}” theme_builder_area=”et_body_layout”]<\/p>\n

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ARRIVAL DEPARTURE<\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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[\/et_pb_text][et_pb_accordion open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#747474″ closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”3||divi||400″ icon_color=”gcid-5bab696a-f1eb-4970-a89f-99ec3a576a86″ use_icon_font_size=”on” icon_font_size=”35px” _builder_version=”4.27.4″ _module_preset=”default” toggle_font=”|700|||||||” body_font=”||on||||||” body_line_height=”1.8em” toggle_font_size_tablet=”” toggle_font_size_phone=”16px” toggle_font_size_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{%22gcid-5bab696a-f1eb-4970-a89f-99ec3a576a86%22:%91%22icon_color%22%93}” theme_builder_area=”et_body_layout”][et_pb_accordion_item title=”When and how do I get the property address?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”]Property address is provided upon reception of the balance. You\u2019ll be sent an email with an attached document called DIRECTIONS, providing the street directions and giving useful contact numbers you can refer to on the day of arrival and during your stay. Before receiving the property address, it is possible to verify the exact position of the structure thorugh the apposite section LOCATION of every structure published on DH Villas\u2019website. Click on the icon for the satellite view and zoom following the pointer indicating the house.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”When and how am I receiving the property keys?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]Keys are provided directly at your arrival at the property by the owner of the house or the person responsible for your welcome, who will give you also basic information for the stay.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Who’s the contact person on arrival?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]On arrival day you should take contact directly with the owner\/responsible for the structure using the numbers indicated in the travel documents. There is also a customer support number provided by the agency and present in the travel documentation.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”What are expected times for check in and check out?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]By regulations check in times are from 16.00 to 19.00, whereas check out shall be within 10.00 in the morning. For further details, visit the section Terms>ARRIVAL AND DEPARTURE TIMES: https:\/\/dhvillas.riviera.365villas.com\/terms\/<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Is it possible to get to the property exceptionally outside arrival times given by regulations?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]In case of arrivals before or after the suggested times, please send us an email at\u00a0<\/span>info@dhvillas.com<\/a>\u00a0to prevent any inconvenience and verify availability of the owner\/responsible for the structure. For further clarifications visit the section Terms>ARRIVAL AND DEPARTURE TIMES: https:\/\/dhvillas.riviera.365villas.com\/terms\/<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”What kind of information do I need to send the agency before getting to the property?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout” open=”off”]If requested, customers shall send before getting to the property the personal information relative to all guests staying at the property for purpose of notifing attendance to the competent local authorities. For further clarifications visit the section Terms>NUMBER AND IDENTIFICATION OF GUESTS: https:\/\/dhvillas.riviera.365villas.com\/terms\/<\/span>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Contact Section” _builder_version=”4.27.4″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”76deg” background_color_gradient_stops=”gcid-cc1dee3d-aa4f-4708-8507-b942e4befe49 0%|gcid-5bab696a-f1eb-4970-a89f-99ec3a576a86 100%” custom_padding=”40px||40px||true|” custom_padding_tablet=”30px||30px||true|false” custom_padding_phone=”||20px||false|false” saved_tabs=”all” global_colors_info=”{%22gcid-5bab696a-f1eb-4970-a89f-99ec3a576a86%22:%91%22background_color_gradient_stops%22%93,%22gcid-cc1dee3d-aa4f-4708-8507-b942e4befe49%22:%91%22background_color_gradient_stops%22%93}” theme_builder_area=”et_body_layout”][et_pb_row 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header_font=”|700|||||||” header_font_size=”27px” body_font_size=”23px” transform_scale_tablet=”90%|90%” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_translate_tablet=”” transform_translate_phone=”” transform_translate_last_edited=”on|desktop” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|desktop” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|desktop” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|desktop” transform_styles_last_edited=”on|phone” text_orientation=”center” background_layout=”dark” custom_margin_tablet=”” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”on|phone” header_font_size_tablet=”24px” header_font_size_phone=”23px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”21px” body_font_size_phone=”20px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”” body_line_height_phone=”0.6em” 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header_font=”|700|||||||” header_font_size=”27px” body_font_size=”19px” transform_scale_tablet=”90%|90%” transform_scale_phone=”” transform_scale_last_edited=”on|tablet” transform_translate_tablet=”” transform_translate_phone=”” transform_translate_last_edited=”on|desktop” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|desktop” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|desktop” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|desktop” transform_styles_last_edited=”on|tablet” text_orientation=”center” background_layout=”dark” custom_margin_tablet=”” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”on|phone” header_font_size_tablet=”24px” header_font_size_phone=”23px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”17px” body_font_size_phone=”18px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”” 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\n61043 Cagli \/ PU – Italy<\/span>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”|10px||10px|false|true” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_blurb title=”Email us” use_icon=”on” font_icon=”||fa||900″ icon_color=”#FFFFFF” image_icon_background_color=”RGBA(255,255,255,0)” image_icon_width=”40px” image_icon_width_tablet=”34px” image_icon_width_phone=”25px” image_icon_width_last_edited=”on|phone” admin_label=”CTA Email” _builder_version=”4.27.4″ _module_preset=”default” header_font=”|700|||||||” header_font_size=”27px” body_font_size=”23px” transform_scale_tablet=”90%|90%” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_translate_tablet=”” transform_translate_phone=”” transform_translate_last_edited=”on|desktop” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|desktop” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|desktop” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|desktop” transform_styles_last_edited=”on|phone” text_orientation=”center” background_layout=”dark” custom_margin_tablet=”” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”on|phone” header_font_size_tablet=”24px” header_font_size_phone=”23px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”21px” body_font_size_phone=”20px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”” body_line_height_phone=”0.6em” body_line_height_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=”” custom_css_blurb_title=”margin-top:-10px” saved_tabs=”all” global_colors_info=”{}” custom_css_blurb_title_phone=”margin-top:-20px” custom_css_blurb_title_last_edited=”on|phone” custom_css_blurb_title_tablet=”margin-top:-10px” theme_builder_area=”et_body_layout”]info@dhvillas.com[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” admin_label=”Review Slider Section” _builder_version=”4.27.4″ _module_preset=”default” background_image=”http:\/\/dhvillas.riviera.365villas.com\/wp-content\/uploads\/sites\/91\/2025\/12\/Villa-del-Duca-24.jpg” min_height=”569.8px” custom_margin=”64px||||false|false” custom_padding=”17px||17px||true|true” custom_padding_tablet=”40px||40px||true|true” custom_padding_phone=”40px||40px||true|true” saved_tabs=”all” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.18.0″ _module_preset=”default” width=”90%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|phone” min_height=”460.8px” custom_padding=”40px||40px||true|” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_column type=”1_2″ admin_label=”Column” disabled_on=”on|on|off” _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][\/et_pb_column][et_pb_column type=”1_2″ admin_label=”Column” _builder_version=”4.18.0″ _module_preset=”default” background_color=”rgba(255,255,255,0.9)” custom_padding=”40px|10px|40px|10px|true|true” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_code _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||0px||false|false” scroll_horizontal_motion_enable=”on” scroll_horizontal_motion=”0|50|50|100|2|0|0″ scroll_fade_enable=”on” motion_trigger_start=”top” locked=”on” global_colors_info=”{}” theme_builder_area=”et_body_layout”]

DH Villas ha la migliore selezione, soprattutto nei marchi<\/h3>

Grazie a DH Villas, abbiamo scoperto Villa Alis (tra le altre), per la prima volta nel 2015 e da allora ci siamo tornati regolarmente. DH Villas offre un’ottima selezione di case in affitto e le descrizioni fornite in anticipo sono esattamente come descritte. Tutto ci\u00f2 che riguarda la prenotazione e il servizio clienti \u00e8 sempre eccellente. Ormai siamo ospiti abituali di Villa Alis e non possiamo che elogiare Marco e Melissa, i proprietari. Ci rivediamo nel 2026!<\/p><\/div>

Moritz F.<\/div>
<\/div><\/div><\/div>

Traumhafte Erfahrung von Anfang bis Ende!<\/h3>

Unsere Buchung \u00fcber dhvillas.com war von der ersten Anfrage bis zur Abreise absolut perfekt. Die Website ist \u00fcbersichtlich, die Villen sind detailliert beschrieben und mit realistischen Fotos dargestellt \u2013 keine b\u00f6sen \u00dcberraschungen vor Ort! Der Kundenservice war au\u00dfergew\u00f6hnlich: schnell, freundlich und immer erreichbar, egal ob per E-Mail oder Telefon. Wir haben sofort gemerkt, dass hier Wert auf pers\u00f6nliche Betreuung gelegt wird.Die Villa selbst war ein Traum \u2013 sauber, top ausgestattet und genau so, wie sie beschrieben war. Fazit: dhvillas ist absolut vertrauensw\u00fcrdig und die erste Adresse, wenn man einen unvergesslichen Urlaub in Italien plant. Wir werden definitiv wieder hier buchen!<\/p><\/div>

Anna B.<\/div>
<\/div><\/div><\/div>

Merci DH Villas<\/h3>

L’organisation et la pr\u00e9paration de notre s\u00e9jour \u00e9taient parfaites avec un respect des timings. Excellent accueil d’Andrea \u00e0 notre arriv\u00e9e et tr\u00e8s bonne disponibilit\u00e9 pour satisfaire nos diverses demandes.Cela nous a permis de passer un tr\u00e8s bon s\u00e9jour dans la Villa Selene qui correspondait en tous points \u00e0 la description sur le site. Maison tr\u00e8s confortable, tr\u00e8s bien \u00e9quip\u00e9e avec un superbe jardin et une vue magnifique sur la mer. A refaire !<\/p><\/div>

C.L<\/div>
<\/div><\/div><\/div>

Professionalit\u00e0 e accoglienza<\/h3>

Ci siamo rivolti a loro per una vacanza molto particolare per persone con disabilit\u00e0 complesse. Ci siamo trovati davanti persone molto professionali e accoglienti, che hanno compreso velocemente le nostre esigenze e difficolt\u00e0. Hanno saputo trovare il posto giusto per noi. La struttura era eccezionale, con un gestore fantastico sempre pronto a risolvere ogni problematica. Davvero consigliatissimi.<\/p><\/div>

Emanuele M.<\/div>
<\/div><\/div><\/div>

We were delighted with the properties<\/h3>

We were delighted with the properties and service from DH Villas.
\nWe would recommend them wholeheartedly and would love to use them again. The whole team were helpful and friendly.<\/p><\/div>

G.S<\/div>
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